Practical guide

Write a community-platform requirements brief that can reject an offer

Last materially reviewed 2026-09-28

Quick answerDescribe the member task, expected result and unacceptable failure before a sales conversation.
What to know

Write a testable requirement

Replace an attractive adjective with a task. Instead of easy onboarding, write that a newly invited ordinary member must find the correct entry point and reach the intended space using the published instructions. Add the account state and device involved. The requirement should be understandable to a volunteer who has not attended the vendor demonstration or designed the new community.

What to know

Record the boundary beside the result

State what is outside scope: courses, new payment products, a complete historical archive or unrelated account changes. Identify any information a provider needs to assess feasibility, using the minimum necessary detail. A requirements brief should not become an uncontrolled member-data export or a promise to accept whatever plan a salesperson proposes.

What to know

Ask for evidence and exceptions

For each essential requirement, request a documentation reference, written scope or permitted demonstration. Record known exclusions and the person responsible for resolving them. An unanswered question remains unanswered; it does not become a pass because other features are attractive. Include a clear poor-fit condition that would lead you to retain the current platform or choose an alternative.

What to know

A fictional acceptance row

Requirement: a backup moderator can respond to a member access question during the main host’s absence without receiving the host’s personal credentials. Evidence: documented role permissions and an authorised rehearsal of that exact task. Failure condition: the task requires owner-only access that cannot appropriately be delegated. The group can then change its cover plan or reject the proposed arrangement. This is a decision aid, not a representation of any specific account’s permissions.

What to know

Before you close this task

Keep the original brief alongside later revisions. If a requirement is relaxed, record who decided and why, so a compromise cannot later be mistaken for an observed product capability.

Continue when useful

Next: Mighty review

Consider Mighty when connected spaces and ongoing member participation solve an observed problem—not simply because a move is possible.

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Sources used for this page

These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.

  1. Mighty Networks administration — Merchant documentation · mightynetworks.com · Merchant-controlled · checked 2026-09-28
  2. Member purchase and access — Merchant documentation · docs.mightynetworks.com · Merchant-controlled · checked 2026-09-28
  3. Mighty Networks migration FAQ — Merchant documentation · mightynetworks.com · Merchant-controlled · checked 2026-09-28